This notice explains how Postlane handles information in its current desktop edition and how to contact its publisher, Black Rabbit, at [email protected].
Your email takes a direct route
Postlane copies messages between the mailboxes you choose. Email data passes through your Windows computer directly between your mail providers. It is not sent through a Black Rabbit migration server. Original messages remain in the source mailbox.
Information used by the application
The application uses the connection details you provide, your selected folders, message data and transfer metadata to perform the migration. For Google and Microsoft accounts, sign-in takes place in your browser with the provider. Postlane receives authorization tokens to access the selected mail service rather than asking for your provider password.
Google's IMAP interface requires the broad https://mail.google.com/ permission. This permission is broader than Postlane's actions: Postlane reads selected source messages, adds copies to the destination and creates folders when requested. It does not send messages through SMTP or delete source messages. A destination write check may create and remove a new empty test folder.
Local storage and saved connections
Messages use temporary local files during copying. Progress records, folder identifiers, message identifiers, transfer history and diagnostic reports are stored locally for recovery and review. They are not a backup of your mailbox contents. Local records remain on your computer until removed; Black Rabbit does not operate a remote store for these migration records.
If you choose to remember connections, saved credentials and OAuth cache data are encrypted for your Windows user account using Windows data protection. Forget saved connections removes locally remembered credentials and tokens. It does not erase transfer history or revoke permissions at Google or Microsoft. You can revoke access through your provider's account settings. Contact us if you need help locating or removing local application data.
Diagnostics and support
The current desktop edition does not implement advertising or telemetry and does not automatically upload diagnostic reports. A diagnostic export is saved locally when you request it. If you contact Black Rabbit, we receive your contact details and the information you choose to send so that we can respond and investigate the issue. Review reports before sharing them and never send passwords, authorization tokens or unnecessary email content.
Support correspondence is handled for the purpose of responding to your request, based on our legitimate interest in providing support or, where applicable, taking steps at your request in connection with a service. We retain correspondence only for as long as needed to resolve the request and meet applicable legal or dispute-handling obligations. Ask us for information about a particular support record or to request its deletion.
This website and external services
The Postlane theme serves its fonts and artwork locally and does not itself add analytics, advertising trackers or a newsletter service. A website visit still involves technical information such as your IP address and requested URL being processed by the hosting and security infrastructure. WordPress features, Cloudflare settings and separately installed plugins can affect cookies, logs, recipients and retention. This desktop-app notice does not imply that all website infrastructure is free of cookies or logs. Contact [email protected] for details about the site's current configuration.
Your chosen mail providers process the mailbox data under their own privacy notices and account settings. Their services may process data in different countries. Links to external sites take you to services governed by their own notices.
Your choices and rights
You choose the mailboxes and folders, can stop a transfer, can decline to remember connections, and control whether to export or share diagnostics. Where applicable, you may request access, correction, deletion, restriction or portability of personal information held by Black Rabbit, or object to processing. If processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing. The availability of each right depends on the circumstances and applicable law.
Send privacy requests to [email protected]. You may also lodge a complaint with the competent data protection authority, including the Hellenic Data Protection Authority. Black Rabbit cannot access or erase messages held only in your own mail accounts; those requests should be addressed to the relevant provider or account administrator.
Changes and contact
Changes to Postlane's data handling will be reflected in an updated notice. For questions about the application or this notice, contact Black Rabbit at [email protected].